Frequently Asked Questions

  • We create every piece with care and want you to love the art you’ve collected. If your artwork isn't quite right, here's our return policy:

    Unframed prints are eligible for returns

    The following are made-to-order and are not eligible for returns: Framed prints, stretched canvas prints.

    All original art sales are final - no cancellations, exchanges, or refunds available.

    Return timeframe: 14 days from delivery

    How to return:

    1. Email us at hi@andreadurfee.com to request a return. Please note that items sent back without prior notification will not be accepted

    2. Ship items back in original packaging

    3. Items must be in like-new, resalable condition

    Return costs:

    • Your refund will be issued to original payment method after receiving your return

    • 15% restocking fee applies

    • Customer is responsible for paying return shipping (we recommend tracked and insured shipping)

    Note: Returns that arrive damaged or show wear may not qualify for refund

    If your order arrives damaged, contact us immediately at hi@andreadurfee.com .

    Please include clear photos of both the item and packaging so we can resolve the issue quickly.

    Order changes or cancellations must be made within 24 hours of purchase.

  • I accept commissions on a limited basis, and email my mailing list when I open my books. You can join my mailing list here

    If you are interested in booking a live 1:1 Intuitive Goddess session, you may do so here. I would love to meet and create for you!

  • There are two ways to have your intuitive goddess painting.

    The first is through a commission, which I open whenever I have capacity to do so. Join my mailing list to receive notification of these openings.

    The second is through a live 1:1 session. You may read more about these sessions and view available session times here.

  • My studio is located in Village Gate in Rochester, NY.

    While I do not have regular open hours, if you are interested in purchasing original work, you may request an appointment here.

    You may also join me in-studio for any of my creative wellness workshops. You can view my calendar of upcoming events here, I’d love to have you in!

  • Absolutely! Get in touch here with what you are dreaming of collecting.

  • I do! You can view my wholesale line here.

  • I am! I am a New York State licensed art therapist and my private practice is Ara Creative Wellness. You can learn more about my services and how we can work together here.

    I believe we all posses innate creativity that can be shuttered away as we move into adulthood. This creativity is a powerful key to deeper awareness and empowerment. I am here to guide you through life’s transitions by awakening your sacred CREATIVE spirit.

    Through nourishing creative practices, journaling, and personalized ritual-building, I help you uncover your authentic self by bringing internal experiences into dialogue through creative expression. My mind-body-spirit approach nurtures transformation through art making and evidence-based therapeutic modalities, empowering you to navigate change with deeper self-acceptance, trust, and presence.

    So if you are feeling disconnected, lost or uninspired as you move through your day…if you are moving through a season of change….if you long for greater coherence, self-trust and passion for life…I’d be honored to help you dive into your inner world and emerge with deeper presence, understanding and skills to bring with you as you journey through life's twists and turns.